Office Cleaning in Luxembourg — Kirchberg, Cloche d'Or and Luxembourg City

We are a cleaning company based ten minutes from the Luxembourg border, working in Luxembourg offices since 1991. We clean open-plan floors in Kirchberg towers, small law and consulting practices in Luxembourg City, back offices in Cloche d'Or and Gasperich, and coworking spaces in Windhof and Capellen. Our rates start at €90 per visit, they are published on this website, and we will put them in writing before you sign anything.

Most of our clients are office managers, facility managers and executive assistants who have inherited a cleaning contract they did not negotiate and cannot really evaluate. This page is written for them. It explains what office cleaning actually costs in Luxembourg, what makes one quote three times another, and what to check before you sign.

What office cleaning costs in Luxembourg

For a standard office floor with normal occupancy, expect a starting point of €90 per visit for a small suite, and roughly €0.55 to €0.95 per square metre per visit for larger surfaces, depending on frequency and on how much sanitary space the floor contains. Below two visits a week, the price per visit rises: the team still has to travel, unload, set up and log the intervention whether it stays two hours or five.

All our rates are quoted excluding VAT. Luxembourg VAT on cleaning services is 17 %. If your company is VAT-registered, that amount is recoverable and the real comparison between two suppliers is always the rate before tax.

We publish these figures because almost nobody in this market does. Search for office cleaning in Luxembourg and you will find a dozen companies asking you to fill in a form before they tell you anything. That is a commercial choice, and it is a defensible one, but it puts you in the position of comparing offers you cannot benchmark. We would rather you arrive at the site visit already knowing whether we are in your range.

What actually changes the price

Five things move the number, and only five.

The first is sanitary surface. Toilets, shower rooms and changing rooms take three to four times longer per square metre than an open-plan floor. A 400 m² floor with two toilet blocks and a shower for cyclists is not the same job as a 400 m² floor with one toilet. Any quote that prices your whole surface at a single rate per square metre has not looked at your plans.

The second is frequency. Five visits a week costs less per visit than two, because soiling is linear but setup time is not. Going from two to three visits a week typically adds far less than 50 % to your invoice.

The third is occupancy density. Sixty people on 500 m² generate roughly twice the workload of thirty people on the same floor — more waste, more kitchen use, more sanitary passages, more fingerprints on glass partitions.

The fourth is floor covering. Carpet is faster to maintain daily than hard flooring but requires periodic deep extraction. Polished concrete and large-format tiles look easy and show every mark. Raised access floors with removable tiles need care around the joints.

The fifth is access. This is the factor most quotes ignore, and in Kirchberg and Cloche d'Or it is the one that most often explains a bad contract. It deserves its own section.

Working inside a Kirchberg or Cloche d'Or building

Cleaning a tower on Avenue John F. Kennedy is not the same operation as cleaning a converted townhouse in Limpertsberg, and the difference is not the cleaning.

Building security controls the schedule. Access badges have to be requested, issued in named form, and often returned at the end of each shift. Some buildings run a security airlock where only one person passes at a time, which means a team of four does not enter in one minute. Goods lifts are frequently the only lift a cleaning trolley may use, and in several Kirchberg buildings they must be booked in advance and are shared with deliveries and with moving companies.

Some landlords impose a cleaning window — for instance between 18:00 and 21:00, or before 07:00 — negotiated with the building's own security provider. Others require every operative to be listed by name with the reception desk before the first visit, with an identity document reference. Buildings occupied by banks, fund administrators and EU-adjacent bodies frequently add confidentiality clauses, clean-desk policies and rules about which bins may be emptied by whom.

None of this is a problem. All of it is a cost, and it has to be known before the quote, not discovered in week three. When we visit your site we ask about badges, lifts, security slots, alarm codes and the reception protocol, and we write the answers into the specification. A supplier who does not ask these questions in Kirchberg either has not worked there or is planning to renegotiate later.

Multi-tenant buildings: who cleans what

A large share of Luxembourg office space is multi-tenant, and the boundary between what the landlord's contractor cleans and what your own contractor cleans is a recurring source of dispute.

In most buildings, the landlord's provider handles the entrance hall, the lift cabins, the common corridors, the shared sanitary facilities on each level and the exterior surrounds, and the cost is recharged through the service charges. Your own contract then covers your leased area: workstations, meeting rooms, your private kitchen or coffee point, and any sanitary block located inside your demise.

Two things go wrong. The first is double payment — you are billed through the service charges for a shared toilet block and again by your own supplier who has been cleaning it out of goodwill or out of habit. The second is the orphan zone: a corridor, a stairwell landing or a glazed partition that belongs to neither scope, and that nobody has cleaned since the building opened.

At the site visit we ask to see your lease annex describing the service charges. It takes ten minutes and it is the single most effective way to avoid paying twice.

The people who will be in your offices

You will be given the names of the people assigned to your site, and they will be the same people week after week. That matters more in an office than anywhere else: a stable team learns which desks are never to be touched, which meeting room is used at 07:30, where the confidential waste goes, and how your alarm behaves.

Every member of our staff is declared, insured and trained on your site before working alone. If you ask, we will provide our social security registration and our public liability insurance certificate with the quote — you should ask this of every supplier you consider, in a market where undeclared labour is what makes an impossibly low quote possible.

Wage indexation and your budget

Luxembourg applies automatic wage indexation: when the index threshold is reached, salaries across the country rise by a fixed percentage. Cleaning is a labour-intensive service, so an indexation feeds through to cleaning contracts almost immediately.

We say this plainly because it is the honest answer to a question office managers ask every year. A cleaning contract in Luxembourg cannot be frozen for five years at a fixed price by anyone who intends to keep paying legal wages. What we can commit to is that any adjustment is limited to the indexation itself, communicated in writing before it applies, and never bundled with a discreet increase in margin.

A written specification, not a verbal promise

Every contract we sign is accompanied by a written specification listing each task, its frequency and the area it covers: emptying and bin liner replacement, workstation surfaces, meeting-room tables, interior glass partitions, kitchen and coffee points, sanitary facilities with consumable restocking, floors by type, and the periodic operations — deep carpet extraction, hard floor treatment, high-level dusting, interior window cleaning.

The point of the document is not bureaucracy. It is that when something is missed, the conversation is about a line in a document rather than about what each of us remembers being said in a corridor in March.

Cleaning outside working hours

Most of our office clients are cleaned before 08:00 or after 18:00, and a growing number prefer a visible daytime service in reception and shared areas. We work with your alarm and access arrangements rather than against them, and we can hold keys and codes under a signed key-custody protocol.

Weekend interventions, one-off deep cleans after building works, and end-of-lease restorations are quoted separately.

In-house cleaner or cleaning company?

We will be straightforward about this. If you have a single site, cleaned twice a week, and you already have an HR function that can handle recruitment, contracts, payroll, holiday cover and sick leave, employing directly can work out cheaper and it gives you complete control.

Outsourcing earns its cost in three situations: when you need guaranteed cover during holidays and illness, when you have more than one site, and when you would rather not carry the employer's liability for work at height, chemical handling and equipment compliance. Below that threshold, an honest answer is that you may not need us yet.

What is included and what is not

Included: labour, all cleaning products, microfibre and consumable cleaning materials, machines, transport, insurance, supervision visits and the periodic operations listed in your specification.

Not included unless quoted: sanitary consumables you choose to have us supply (paper, soap, bin liners), exterior window cleaning requiring access equipment, waste removal beyond your building's own collection, and any works cleaning following a fit-out.

How a contract starts

We visit the site, usually within 48 hours of your call, and we walk the floor with you. You receive a written quote within 24 hours of that visit, itemised by zone and frequency, with the specification attached. If you accept, we agree a start date, we handle badge requests with the building, and a supervisor is present for the first three interventions.

The third month is when a cleaning contract is really judged, once the initial effort has settled into a routine. We schedule a formal review at that point, in writing, and we adjust the specification if reality has diverged from the plan.

Areas we cover

Luxembourg City, Kirchberg, Cloche d'Or, Gasperich, Hollerich, Limpertsberg, Belair, Merl, Strassen, Bertrange, Mamer, Capellen, Windhof, Kehlen, Steinfort, Leudelange, Howald, Hesperange, Esch-sur-Alzette, Differdange and Dudelange. We also work in the Belgian border area around Arlon, Aubange and Messancy.

Frequently asked questions

Do you work in English? Yes. Our quotes, specifications and site reports are available in English, and your named contact will correspond with you in English. On site, our teams work in French and Portuguese, and instructions are given to them in writing in the language they read best.

What is the minimum contract size? There is no minimum surface. The practical floor is €90 per visit, which corresponds to a small office suite.

How quickly can you start? For a standard office contract, typically two to three weeks from acceptance — the constraint is usually badge issuance by the building, not our own scheduling.

Can you cover a single one-off clean? Yes: end-of-lease, post-fit-out, or a deep clean before an audit or an office opening. These are quoted per intervention.

Are your staff declared? Yes, all of them, and we provide the documentation with the quote.

What VAT applies? 17 % in Luxembourg. Belgian sites are invoiced at 21 %.

What if we are not satisfied? Tell your named contact. Every complaint is logged, and a corrective visit is carried out at our cost. If the same issue occurs three times, we replace the operative on your site.

Do you provide sanitary consumables? We can, and we quote them separately so you can compare with your current supplier rather than have them buried in a global figure.

Request your quote

Call +352 691 426 887, or send your details through the form on this page. We will arrange a site visit, and you will have a written, itemised quote within 24 hours of it.